Jiffy Lube Oil Change

Rachael Marasigan 2 months ago

Great experience! JoJo provided excellent customer service from start to finish. He was friendly, professional, and made the whole process quick and easy. I really appreciated the great communication and will definitely be back!

Aida Figueroa 2 months ago

Today came in for an oil change had the fastest service ever ! I would definitely be back every time, Jojo and his crew was amazing today, Thank you so much Jeffy Lube!

Gina Uberti 3 months ago

Had a customer service issue with another Jiffy Lube. Called Customer service, first time in 5 years - never had an issue as a matter of fact I've always given them 5 stars. Yesterday I experienced poor customer service from one team member (a young woman) and my check engine light came on after the service, which was a concern. The District Manager called me the very next day. He sent me to this location on Baymeadows - they rectified the problem (dirty airflow sensor) they cleaned it for me, made sure was locked in properly and the bracket was in tact, then reset the light. Again we've been coming to Jiffy Lube for 5 years. All 3 of our vehicles. This location provided me the type of service I expected. The manager Jo Jo, their mechanic Leonard was quick and the entire team was freindly and I could tell they legitimately cared about the experience I had here. Job well done Jiffy Lube- Baymeadows! ** they also offer some tire services.

Aria Love 8 months ago

I’ve had the worst experience of my life. I came to this location before a trip home due to my oil change light coming on. My husband, who is the General Manager for another location, spoke with Ricky D. to let him know I had a coupon code. He said he would check if he could honor it (which he never even tried to do), otherwise I could go ahead and use my husband's employee discount. He has me pull to bay one, orders his co-workers to give me a regular oil change (conventional). Although I have a 2024 & have only used synthetic, he didn’t give me an option. He comes to the window and states the best he can do is 15% never even checked my coupon code to see if it would work. Didn’t check my tires, nor offer a vacuum. My husband then again calls from his store & he proceeds to argue with him, hangs up & comes to tell me to go to another jiffy lube. I said no," I’ve been here 20+ minutes, sitting in your bay. He said BEST I can do is 15% I said let’s do it. My change oil light is still on my vehicle and I now have conventional oil in my vehicle. Ricky was very rude, leaving the phone unanswered and directing other employees to say call back in 5 minutes, although he was doing absolut

Eric C. 11 months ago

I've been here a couple times now after my wife recommended them to me. It's close to our house so very convenient and there's never a big line but I can see why as they're quite Swift and efficient. They had me in and out promptly, went through and checked several things for me with quality recommendations, and I was impressed how they were doing callouts and checking settings and proper fluids with each other for verification. Now I understand why my wife feels so confident about coming here. They are my new every time oil change spot!